Frequently Asked Questions

What types of services do you offer?
You can find our full list of services here.

How can a Clara Clinic save employers money?

  • By reducing claims generated through primary care and office visits
  • A higher use of generic medications
  • Low-cost supplies and operating expenditures with no mark-up
  • Low-cost radiology work
  • Improved employee retention and reduced time away from work
  • Effective disease prevention and chronic disease control
  • Decrease in self-referrals and unnecessary referrals to specialists
  • Long-term improvement in employee wellness, and a decrease in disease incidence
  • Low administrative overhead


What ROI is typically produced by an on-site or near-site Clara Clinic?
Employers can save a significant amount by transitioning to a flat-rate clinic solution and reducing claims with their health insurance plans. Savings will vary depending on participation and the plan design. We will meet with you and your clients to gather all of the information we need to forecast savings based on their history.

How are medical records stored and confidentiality assured?
All of our records management is HIPAA compliant.

What kinds of employers can benefit from a workplace clinic?
Clara Clinic is an ideal solution for self-funded employers with over 350 employees working at a single location. However, employers with as few as 200 employees may benefit from a near-site clinic by partnering with other local companies and school districts. Because each company is unique, Clara Clinic will help to create a customized clinic model that works for your clients.

Who can use a Clara Clinic?
For maximum savings and efficiency, we encourage employers to make the clinic available to all employees and their dependents who are covered by the employer’s health insurance plan.

Will employees choose to use the clinic?
Typically, employees and families are incentivized to use the on-site or near-site clinic because of the convenience factor and because the clinic is a free service. A workplace clinic provides families with care that’s often superior to that of a conventional practice, and most employees will choose to come back because of their positive experience with the clinic. A typical clinic will see 60–80% employee utilization.

How does a Clara Clinic affect the existing health plan?
A workplace clinic is not driven by the existing health plan. Rather, it serves as a cost-effective alternative. That can lead to significant healthcare savings for employers.

Will employees still need their healthcare insurance?
Employees may still use their medical benefits. A Clara Clinic is not designed to replace the health plan, it is designed to complement and augment the existing medical benefits. The clinic is on-site or near-site and convenient for employees seeking treatment for episodic care, prescription fills, care for injuries, urgent care, and education. Many services can be provided in the clinic, but employees should keep their health plan for catastrophic or chronic issues.

What are the typical square-footage requirements for a Clara Clinic?
A Clara Clinic typically require 300–700 square feet, depending on the size of the employee population and available facilities. We use existing office space, and the only requirements of the room are that it needs to be equipped with a high-speed DSL (or comparable Internet connection), a computer, a printer/scanner/fax machine, a small refrigerator for medications, a telephone, and a desk. While we don’t require water and restrooms inside the clinic, we would prefer close access to a restroom to make things easier for patients.

How are your clinics typically staffed? What is the typical cost to staff a clinic?
We staff our clinics with a certified family nurse practitioner and/or a doctor. We take the time to get to know a company’s culture and needs when considering who to hire. Our goal is to provide employers with nurse practitioners and physicians who will be compatible with their company’s culture, so they become not only employees’ providers, but also their healthcare advocates.